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FAQ

  • What skin types are your products suitable for?
    Our skincare products are thoughtfully formulated to cater to a wide range of skin types. Whether you have normal, oily, dry, combination, or sensitive skin, we have products designed to address your unique concerns.
  • Are your products cruelty-free?
    Yes, we are proud to say that all our products are cruelty-free. We firmly believe in ethical and sustainable skincare practices, which is why none of our products are tested on animals. You can trust that our products are both effective and compassionate choices for your skincare routine.
  • Are your products safe for sensitive skin?
    We understand the importance of gentle yet effective skincare, especially for those with sensitive skin. Our products are formulated with care to minimize the risk of irritation and are free from harsh chemicals. However, if you have particularly sensitive skin or known allergies, we recommend performing a patch test before full application to ensure compatibility.
  • Do your products contain any common allergens or irritants?
    Transparency and safety are paramount to us. While our products are formulated to be gentle and suitable for most skin types, some may contain common allergens or irritants such as nuts, gluten, or specific essential oils. We provide detailed ingredient lists on our product labels and website, allowing you to make informed choices based on your individual sensitivities and preferences.
  • What is your return or exchange policy?
    If your product is damaged during the delivery process, get in touch with us and we'll be able to offer you an exchange. We do not offer returns for any other reason at this time.
  • What is your shipping policy?
    We ship using Royal Mail Tracked 48hr and have a 3 day lead time for order processing and dispatch.
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